Gaya APA
Fandy Tjiptono, Gregorius Chandra. (2005).
Service quality satisfaction (1).
Yogyakarta:
CV Andi Offset.
Gaya Chicago
Fandy Tjiptono, Gregorius Chandra.
Service quality satisfaction.
1
Yogyakarta:
CV Andi Offset,
2005.
Text.
Gaya MLA
Fandy Tjiptono, Gregorius Chandra.
Service quality satisfaction.
1
Yogyakarta:
CV Andi Offset,
2005.
Text.
Gaya Turabian
Fandy Tjiptono, Gregorius Chandra.
Service quality satisfaction.
1
Yogyakarta:
CV Andi Offset,
2005.
Print.